Knowledgebase: Miscellaneous
I downloaded a file from your website, but Im having trouble using it
Posted by Rick Shao on 13 November 2015 06:26 AM

Many of the downloadable files from Phonics online help center are compressed zip files, therefore should be uncompressed before installing or viewing. If you install a program such as winrar (a trial version is available at, you should have no problem opening this file (other options may be winzip, or zipmagic, depending on which you wish to install).

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