Knowledgebase: Audio Interfaces
What is the latency on your Helix Board and Firefly digital interfaces?
Posted by Rick Shao on 16 November 2015 07:53 AM

Both the USB and FireWire Helix Boards and Fireflys have zero or near-zero latency, meaning that they have no noticeable delay. Latency can be caused by a bottle-neck somewhere between your mixer/interface and your DAW software. Quite commonly, your interface will not send the signal fast enough to the computer, causing the delay; however this is not the case with the Helix Boards and Fireflys.

If you notice any latency, it would be a good idea to check your system resources are not running on full capacity. If they are, its advisable to close programs running in the background to ensure the audio stream comes through smoothly and unadulterated. If you are operating the Helix Board FireWire, Helix Board Universal or Firefly and - for whatever reason - require a minor delay or choppiness in the signal being received by the computer, you can open the FireWire control software and adjust the buffer settings manually.

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